Extensions |
≤ 10 |
≤ 20 |
Unlimited
|
Unlimited
|
Apps: Windows
and Web Client, iOS,
Android |
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Phone Directory |
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Headset Integration |
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Call Parking / Pickup |
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Call Logging |
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Ring Groups |
1 |
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Choose
SIP Trunk |
1 |
1 |
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Auto Attendant |
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Inbuilt SBC for Offsite Phones |
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BLF Busy Lamp Field |
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Multi-level IVR |
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Voicemail Transcription |
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Intercom
/ Paging
/ PA
Announcements |
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Integrated Fax Server |
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VMware / Hyper-V / KVM |
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Custom FQDN |
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Custom SMTP Server |
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MS
365 Integration |
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Hotel
PBX (Self-managed only) |
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Video
Conferencing
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3CX Link |
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Polls |
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PDF Sharing |
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Screen
Sharing |
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Remote
Assistance |
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Whiteboard |
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YouTube Integration |
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Maximum no. of participants |
25 |
25 |
100 |
250 |
Live Chat
& Messaging
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Live
Chat |
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'3CX Talk' Link |
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WhatsApp
Integration |
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Facebook
Integration |
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SMS
& MMS |
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Chat Reports |
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Call
Center Features
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Call
Queues |
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Call Recording |
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SLA Alerting |
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Switchboard |
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Wallboard |
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Callback |
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Barge in / Listen in / Whisper |
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Call Reports |
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CRM
Integration |
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Enterprise
Features
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Call
Flow Designer (Self-managed only) |
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Hot Desking |
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Scheduled Restore |
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Connect Remote Offices (Bridges) |
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Skill-based Routing |
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Inbuilt Failover |
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Start / Stop Call Recording Rights |
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Custom IP Phone Logo |
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Standby License |
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MS
Teams Integration |
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